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CarMax Hiring 200+ for its Customer Experience Center

Post Date:07/28/2020 6:46 PM

Just a year ago city leaders celebrated the grand opening of CarMax’s first free-standing Customer Experience Center at its new Peachtree Corners offices bringing 300 new jobs. They were joined by leaders from the Georgia Department of Economic Development, Partnership Gwinnett and Gwinnett County. This week the Fortune 500 company announced it is adding 230 additional jobs to the Peachtree Corners facility.

The new jobs in Peachtree Corners is part of the company’s expansion plans for its five Customer Experience Centers (CECs) located throughout the country. The 230 new positions in Peachtree Corners is part of 750 new positions nationwide created by CarMax. They will provide support to CarMax’s customer experience where customers can buy a car on their terms, from home, in-store or in a combination of both.

“We are pleased to have CarMax’s Customer Experience Center bring over 200 new jobs to our city,” said Mayor Mike Mason. “As an innovation hub with an expansive, and ever-growing workforce, our city continues to be a draw for top-tiered businesses.”

Open roles include Customer Experience Consultants and Customer Experience Assistants. Consultants working in the contact center support customers over the phone or online with shopping and financing until customers are ready to pick up their vehicle at an area store or receive the vehicle through home delivery. Consultants can earn up to $22 an hour or more, and assistants earn $15 an hour. Manager positions are also available. Visit CarMax’s website for employment information.

The CarMax center occupies 35,000 square feet of a three-story building located at 5707 Peachtree Parkway. The company, founded in 1993, has had an established presence in the Atlanta metro are for more than 20 years. CarMax has 220 stores nationwide, its headquarters is located in Richmond, Virginia.