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City's Solid Waste Line
770-609-8816

Waste Pro 
770-777-1447


Graphic of a blue recycle bin filled with cans and bottles.

Ins and Outs of Recycling

Contaminants cause the rejection of tons of recyclables every year, which increases the cost of recycling.

The Top Three Contaminants are:

  1. Plastic grocery bags
  2. Take-out pizza boxes
  3. Styrofoam

Other contaminants include:

  • Food
  • Hard cover books
  • Light bulbs
  • Electronics
  • Cookware (ceramics, plates, cups)
  • Window / mirror glass
  • Construction debris

Please do not put these in your recycle bin, and remember:

When In Doubt, Throw It Out!

Trash Pickup & Recycle Information

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Basic Service billed annually on your property tax bill for services beginning in 2016.

Once weekly trash pickup and recycling - $11.50 per month, $138.00 annually*. There is an annual savings of $85.80 or 38.3% compared with 2013 cost for Gwinnett County.

For seniors (65 and older) there is a 15% discount, an annual payment of $117.30.

For billing questions call the city's solid waste line 770-609-8816.

*This is for the trash and recycling containers only. For bulky items or extra bags/boxes you must call Waste Pro (770-777-1447) and request a pickup. See "Optional Services Billed through Waste Pro" below.

Trash Pickup Complaints and Requests

 

City Trash Pickup and Recycling Holiday Schedule

There are only three (3) holidays that the City does not provide collection and disposal services:

  • New Year's Day - January 1st
  • Thanksgiving Day - 4th Thursday in November
  • Christmas Day - December 25th

How it works:

If one of the holidays listed above falls on a Monday, then your trash, recycling and yard waste will be picked up on Tuesday. If the holiday falls on Saturday or Sunday, there will still be normal trash pickup on Monday.

Optional Services billed through Waste Pro.

Contact Waste Pro at 770-777-1447 for the following services:

  • 65 Gallon Recycle Cart - $1.20 per container per month
  • Curbside pickup of Yard Trimmings - $2.95 per month for 6 months minimum service
  • Pickup of extra bags/boxes - $3.00 per bag/box and each must be less than 50 lbs.
  • Pickup of bulky items - may be made once per week at no extra charge

Door side pickup is available for handicapped who are not able to take their containers to the curb for pickup.

Yard trimming pickup includes up to ten (10) bags per household. Residents may also use a labeled container (marked yard trimmings) for yard waste pickup. Also accepted: bundled sticks no longer than three (3) feet) and 50 lb. limit (per bundle). 

Residential Trash Frequently Asked Questions

  • Are there alternatives for recycling glass?

  • Can I get a larger recycling bin?

  • Does the city offer garbage collection services?

  • Does Waste Pro offer recycling?

  • How do I dispose of bulky items that won’t fit in the garbage container?

  • How do I dispose of extra bags/boxes that won’t fit in the garbage container?

  • How do I get the Recycle Rewards bar code sticker to place on my recycling bin?

  • How do I make trash pickup complaints and requests?

  • How much will trash pickup and recycling service cost?

  • How will I be billed for trash pickup and recycling services?

  • Is a Senior Citizen discount offered for trash pickup and recycling?

  • Is there a Rewards program for Recycling?

  • Is there trash pickup on holidays?

  • Is yard trimmings pickup included in trash and recycling service?

  • What does the $138 Basic Service fee for trash pickup and recycling include?

  • What if I am ill and unable to move my trash and recyclables to the curbside for pickup?

  • What is Waste Pro's contact information?

  • When will trash pickup occur?

  • Where can I take items to be recycled?

  • Who do I contact for Recycle Rewards questions?

  • Who provides trash pickup and recycling services?